Frequently Asked Questions

Our concentrates are manufactured in an ISO certified laboratory. They are stored in hermetically sealed containers for bottling.

How can flavours be used?
Our flavours are multi-purpose, they can be used in candy making, ice cream, desserts, whipped cream, coffee, tea, water, cocktails, beer, soda, DIY liquids and many other applications.

How can flavours be used in beer?
Food flavourings should be added once the fermentation process is complete. Flavours are concentrated, the amount used in beer should be between 0.1 and 0.3 percent of the final product.

Are flavourings safe for inhalation?
Food flavourings provided by Wonder Flavours have not been tested, nor have they been deemed safe, for inhalation. Food flavourings are safe for use within food and beverage. Any other usage is strictly at your own risk.

What are the ingredients?
Our flavours are PG based and water-soluble, created with natural and artificial flavouring. Specific ingredients of each flavour are listed on the product page.

Are your gallons US or Imperial?
We use US gallons (3785ml).

What is the suggested dilution ratio?
Specific usage information is available on individual product pages. These are suggested starting points, you may go up or down from there.

Do your flavours contain sweeteners?
A select few of our flavours contain sucralose. View each individual product page for a list of ingredients.

Do your flavours contain sucralose?
A small handful of our flavours contain sucralose. Please visit the Docs section of diy.wf and have a look at the document titled Sucralose-Content. Please contact us for a quote if you require any of these flavours without sucralose.⁠

Can I see the SDS of each product?
Our Safety Data Sheets are available from diy.wf. If an SDS is not yet listed, please contact us and we will send you the SDS.

Can you provide CAS data?
Ranged CAS data is available upon request for our SC and NC (Natural) Flavours. CAS data is unavailable for our RC flavours.

What methods of payment are available?
We accept Visa, Mastercard, American Express, Discover, Diners Club, Paypal, Apple Pay, Google Pay, Shop Pay, Alipay, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, DAI, USDC, Dogecoin, Bancontact, and iDEAL through the website.

Orders done via email can be paid by any of the previously mentioned methods, as well as Wire Transfer. Canadian customers ordering through email have an additional option of paying via E-Transfer. We also accept pure silver and gold coins and bars as well as Goldbacks as payment, contact us to make an arrangement. 

What shipping options are available?
International: DHL, FedEx, UPS, and Purolator. For cheaper shipping; by request, we can ship freight to your local airport (contact us).

Canada: FedEx, UPS, and Purolator.

Who covers import fees (duties/taxes)?
While we sell food products which are exempt from sales tax within Canada, you may be subject to import fees (duties/taxes) depending on your country. The buyer is responsible for these fees. 

My flavour changed colour, is it still good?
Flavourings may vary in colour without altering the actual taste of the product. Most of our flavourings contain naturally derived raw materials which can influence the colour by the time of year that a raw material was derived. A flavour may vary in colour over time or from batch to batch. Colour variation in flavouring is common.

Are any of your flavours flammable?
No, our flavours are safe for shipping and are not flammable. The one exception to this is Citrus Fruit, which is only available through special order (email).

Do you have a question we haven't answered? Please contact us and we'll be happy to answer your question.